Voicemail Messages are Part of Your Brand!
Who would have thought that leaving a voicemail would impact your reputation?! This morning Kim @ Bike Virginia commented that my message was the easiest for her deal with because I left my name and number twice at the end of the message. Kim takes care of the customer experience and handles loads of calls every day. That my message elicited a comment prompts me to get back online and share the experience with you. When you are asking someone to help you, make it as easy as possible for them and you’re more likely to be at the front of the line. Duh! I know.